Terms and Conditions

Detailed description of goods and/or services
Object Map cc is a business in the Information and Communication Technology industry that markets specialized internet and cell phone services, including but not limited to Bulk SMS.
Object Map cc is also hosting Plug and Play Scada on behalf of SDG Technologies cc.
For the rest of this document, Plug and Play Scada referred to as a person, will be equivalent to SDG Technologies.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 days and delivery confirmed by way of an Invoice number.
Return and Refunds policy
The provision of goods and services by Object Map cc is subject to availability. In cases of unavailability, Object Map cc will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.
Customer privacy policy
Object Map cc shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
The User shall keep his/her login name and password confidential and shall not allow others access thereto or the use thereof.
The User accepts that he/she shall be responsible for all account activity conducted as a result of any access obtained through the use of his/her login name and password, should he/she:
  • share his/her access rights with any other person by disclosing or allowing others to gain knowledge of his/her user login name and password; or
  • leave his/her browser unattended while in an active browser session; or
  • in any other manner conduct or access his/her Plug and Play Scada Account carelessly or negligently.
    Data Integrity and Security
    The User guarantees that the information provided in his/her registration is correct.
    Should the User become aware of any breach or attempted breach of Plug and Play Scada's data integrity or security, he/she shall inform Plug and Play Scada's management without delay and in writing;
    The User acknowledges that his/her login name is Plug and Play Scada's property and may be revoked or suspended at Plug and Play Scada's discretion;
    Liability
    The User acknowledges and accepts that any use of his/her Plug and Play Scada Online Account is at his/her own risk. Without limiting the generality of the aforesaid, the user acknowledges that Plug and Play Scada will not, under any circumstances, be liable to him/her for any loss or damages (including consequential, direct, indirect, special, punitive or incidental damages) arising from:
  • any defect or fault in his/her hardware and/or software; or
  • any failure or fault in connectivity to the Internet; or
  • the unavailability of the Plug and Play Scada website for any reason whatsoever; or
  • the damage to property as a result of his configuration on the Plug and Play Scada website; or
  • the malfunction of any hardware or software as a result of his configuration on the Plug and Play Scada website; or
  • the loss of resources including but not limited to the depletion of batteries as a result of his configuration on the Plug and Play Scada website; or
  • the loss of life as a result of his configuration on the Plug and Play Scada website and the physical circumstances of the devices he configures; or
  • any failure on the part of Plug and Play Scada to carry out instructions given online under circumstances where such failure is the result of a cause beyond Plug and Play Scada's control.
    Any transaction concluded via Plug and Play Scada's internet services or any claim that may arise in consequence of the use of Plug and Play Scada's internet services shall be subject to the jurisdiction of the Pretoria Provincial Division of the High Court of South Africa.
    Payment options accepted
    Payment may be made via direct payment into the relevant Bank Account, with the appropriate beneficiary reference.
    Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
    Responsibility
    Object Map cc takes responsibility for the service elements under its control, which includes the functioning of this web server software, but excludes elements NOT under its control, for example the internet, a customer's own computer, an agent's own server, any physical meter, breaker, modems, cell phone networks and various payment facilities including but not restricted to banks. The responsibility for the correct functioning of those elements or services must be borne by the owners of those elements, not by Object Map cc, and Object Map cc is not liable if any such a service which is not under its control should fail for any reason whatsoever.
    Country of domicile
    This website is governed by the laws of South Africa and Object Map cc chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 14 Patridge Laan, Kempton Park ext. 2, 1619, Gauteng, South Africa.
    Variation
    Object Map cc may, in its sole discretion, change this agreement or any part thereof at any time without notice.
    Company information
    This website is run by Object Map cc based in South Africa and with registration number (2001/028621/23). Members: Marinus E. van Zyl.
    Availability
    Plug and Play SCADA is currently available to the public at large.
    Rights to Data
    In Principle - and in line with South African Law - Plug and Play Scada recognizes the property/ownership rights of devices (a.o. meters), hereafter reffered to as Ownership Rights, and defined hereunder as follows: That the Person has lawful possession of the device; or that the device is the Person's property; or that the device is installed at premises under the Person's lawful control and that he has lawful access to connect to and read the meter electronically; or that the Person has business or residential rights at the property where the service metered by the meter is consumed and that he has lawful access to connect to and read the meter electronically; or that the Person has been appointed the lawful agent of such a Person for the purposes of accessing the device.
    The DATA on (or read from) any specific meter belongs to the Person/-s with Ownership Rights to the device. Specifically for the time span in which he has/had such Property Rights to the device. This time span of Ownership also defines the time span of the logs recorded on the device that may be lawfully accessed by such a Person.
    Plug and Play Scada is a Public service, available on the public internet, with no restrictions as to who can register for and make use of our online service.
    IT IS THE RESPONSIBILITY OF THE USER TO ENSURE THAT HE/SHE HAS THE OWNERSHIP RIGHTS NECESSARY TO ACCESS THE DATA HE READS FROM THE METERS/DEVICES THAT HE/SHE CONFIGURES ON THE PLUG AND PLAY SCADA SERVICE/SYSTEM/WEB-SITE. THIS IS WHOLLY THE RESPONSIBILITY OF THE USER TO ENSURE, AND PLUG AND PLAY SCADA TAKES NO LIABILITY AND MAKE NO GUARANTEES THAT THIS IS ACTUALLY THE CASE.
    Plug and Play Scada will enforce the unique serial numbers of meters on any specific Plug and Play Scada server, and restricts different users from adding meters with the same serial number.
    By configuring a device on Plug and Play Scada, a user declares that he has the rights to access that device in the way that he is configuring, and he appoints Plug and Play Scada as his Agent to read or interact with that device on his behalf.
    Disputes
    In the case where one user of Plug and Play Scada disputes the Ownership Rights of another user to a device, he can request the device to be transferred from the other user's Plug and Play Scada account to his Plug and Play Scada account. Each such a request carries a once off Transferral Request fee payable by the disputing party.
    If a user requests a device/meter to be transferred from another user's account to his/her account, and he has paid the Transferral Request fee, both users will be notified via email and requested to produce legal documentation to prove Ownership Rights of the device/meter. If it can be conclusively shown via legal documentation that the user requesting the transfer has more current Ownership Rights to the meter or device than the second user, the device will be transferred to the proper Owner's account, otherwise the device will not be transferred. Transferral Request fees are not refundable, and the decision of Plug and Play Scada is final. If the disputing party wants to appeal the case, he/she must initiate the process again from scratch,and pay another Transferral Request fee. The Transferral Request fee will increase with between 20% and 100% each time a dispute is lodged for the same meter by the same user.
    Users should take care to produce Legal documentation proving current Ownership Rights, as well as disproving Ownership rights by the opposing party. If a decision cannot be reached, because of seemingly equal Property Rights, the device/meter will NOT be transferred to the disputing party, and the Transferral Request fee will NOT be refunded.
    After notification of an Ownership dispute, both users will be given a 1 Business Day grace period to produce the Legal Documentation proof. Plug and Play Scada reserves the right to make a decision after 1 South African Business Day from when the notification email has been sent to both users. However the process may take longer depending on resource availability at the Plug and Play Scada back office/legal department.
    Plug and Play Scada contact details
    Support: support@pnpscada.com
    Support: +27100031015 (during office hours)
    For Ronmark queries: 0826568766





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